Ongoing router shortages were preventing our leading ISP client from delivering their managed services solutions. Because they rely on a consistent supply of multiple standard sized routers to provide uninterrupted networking to their SME customers, long lead times meant disruption to existing services and setbacks on new business.
Our client had a shortfall of 200 routers and faced a prolonged fulfilment date for new product supply. Delaying installs would have a negative impact on their customers and come at a significant cost to the company. As a customer-centric organisation that intuitively related to our client’s concerns over speed and efficiency, we were able to leverage our circular supply chain solutions to find a resolution.
